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>A3 printing problem in Acrobat 8.0 Pro

>Just filed a bug report for Adobe Acrobat 8.0 Professional on the Mac:

Steps to reproduce bug:

  1. Open A3-size PDF document in Acrobat 8.0 Pro on Mac OS X 10.4.9 (Intel): http://ernstdehaan.com/a3.pdf
  2. Cmd-D (Document properties) to confirm the setting ‘paper source at page size’ is enabled (OK).
  3. Have an A3 printer connected. In my case an HP Business Inkjet 2800dtn, connected via Ethernet (TCP/IP).
  4. Cmd-P for print dialog.
  5. Select ‘none’ for scaling.
  6. Confirm document size, displayed under the small preview is OK (indeed: 296.7 x 419.5 mm)
  7. Select tray that contains A3 paper.
  8. Confirm the paper size is correct (it is not, it says: 209.9 x 297.0 mm)

Results:

Expected results:

  • Paper size set to A3.

Updated (April 10): The trick is to set the page size in the print settings dialog (Shift-Cmd-P) to A3 explicitly, every time you start Acrobat.

 
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Posted by on 28 March 2007 in a3, acrobat, adobe, bug, mac

 

>HP Business Inket 2800dtn woes (updated)

>I purchased an HP Business Inkjet 2800dtn, expecting to receive a high-quality, Mac-compatible colour printer. Although the printer looks good from the outside, I have quite some issues with it:

  • can’t get any A3 prints out using Adobe Acrobat 8.0 Professional; all output is clipped at A4-size;
  • when I select which tray to use in any Mac OS-standard print dialog, all output is mirrored and flipped upside-down (?!);
  • when printing A4 using Acrobat 8, there are margins of about 3 mm on both the left and the right side;
  • all output from NeoOffice (2.0 Aqua Beta 3 Patch 15) is printed in light-gray.

I tried using different drivers, but there only seems to be the Foomatic driver, which is included in Mac OS X 10.4, it’s on the HP installation CD and it’s the current printer driver according to linuxprinting.org… The HPIJS printer driver doesn’t work at all.

Update (April 10, 2007): The trick is to use the network interface only, not the USB interface. Then the Foomatic PostScript drivers work like a charm.

Update (July 2, 2007): The issue with Acrobat was my fault. I did not realize I have to set the paper size manually each time I start Acrobat, using Shift-Cmd-P.