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>A3 printing problem in Acrobat 8.0 Pro

>Just filed a bug report for Adobe Acrobat 8.0 Professional on the Mac:

Steps to reproduce bug:

  1. Open A3-size PDF document in Acrobat 8.0 Pro on Mac OS X 10.4.9 (Intel): http://ernstdehaan.com/a3.pdf
  2. Cmd-D (Document properties) to confirm the setting ‘paper source at page size’ is enabled (OK).
  3. Have an A3 printer connected. In my case an HP Business Inkjet 2800dtn, connected via Ethernet (TCP/IP).
  4. Cmd-P for print dialog.
  5. Select ‘none’ for scaling.
  6. Confirm document size, displayed under the small preview is OK (indeed: 296.7 x 419.5 mm)
  7. Select tray that contains A3 paper.
  8. Confirm the paper size is correct (it is not, it says: 209.9 x 297.0 mm)

Results:

Expected results:

  • Paper size set to A3.

Updated (April 10): The trick is to set the page size in the print settings dialog (Shift-Cmd-P) to A3 explicitly, every time you start Acrobat.

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Posted by on 28 March 2007 in a3, acrobat, adobe, bug, mac